If you’re one of a growing number of business owners or leaders who prioritizes the “service” in customer service, let’s have the first of many conversations. No matter where you are in the current lifecycle of your existing contract, we will begin to service your account immediately, then manage all renewals and service changes going forward.
We’re here to help! (Even if you’re not yet a satisfied client.)
No! There is no additional cost involved to have premium AT&T customer care delivered by AIE professionals. You will receive the lowest rates that AT&T has to offer, and many times, we are able to save the customer money on their monthly bills!
Your service contracts and bills will be with, and delivered by, AT&T. We are a customer support partner of AT&T’s, and you will NEVER see a bill from AIE Solutions.
You will enjoy the exact same service levels you would otherwise have today, working directly with AT&T, but now have the personal touch and dedicated support of a small business. No more 800 numbers to dial, and say goodbye to waiting on hold for the next available service representative to become available. Just call us directly, and we’ll pick up — ready to serve you!
When you work with AIE Solutions, you will be assigned a dedicated AIE Account Manager, who will personally handle all of your AT&T needs. Through our relationships with AT&T, we will be able to find who your current Account Manager is, but that person is rarely needed, as we take over the moment our service relationship begins.
AIE Solutions is an exclusive partner of AT&T, a team of industry veterans with more than 100 years of collective AT&T experience. Having started their professional careers with AT&T, the company’s founders have positioned AIE Solutions as the go-to resource for anything and everything related to AT&T Business. If your company needs best-in-class technology delivered with world-class customer service — at no additional cost — AIE Solutions is ready to take AT&T account management off of your plate forever, so you can focus on growing your business.
Great question. It’s the one FAQ we don’t necessarily have the answer to. But our guess is that, like you, they hadn’t heard of us before, never knew we were here to help, and couldn’t believe they could get so much at no additional cost. But once someone discovers us, we’re happy to show them how easy it can be!
We have many years of experience, and we leverage our deep industry expertise, vast AT&T product knowledge, and an intimate familiarity with AT&T processes to benefit you. You might say that we’ve found our calling…now we look forward to your calling!